Family Swim Pods And Family Swims

Pool Information

• Concord Sports Centre: Main pool shallow end 0.9 metres and deep end 1.5 metres. Teaching pool shallow end 0.6 metres and deep end 0.9 metres 
• Westfield Sports Centre: Pool shallow end 1 metres and deep end 1.45 metres
• Heeley Pool: Pool shallow end 0.9 metres and deep end 2 metre. Pool length is 25 yards.
• Springs Leisure Centre: Pool shallow end 0.9 metres and deep end 1.9 metres
• Ponds Forge International Sports Centre - Competition pool depth is 3 metres and leisure pool shallow end is 1 metre deep and deep end is 1.5 metres. Flumes are 1.3 metre high (single rider)

Admissions Policy

Please note the guidelines and admission policy is applicable at all pools unless stated.

• Children under 4 must be accompanied by an adult (over 16) on a one to one ratio.
• Children between 4 and 7 must be accompanied by an adult (over 16) on a two to one ratio.
• Children aged 8 are over can enter the pool unaccompanied.
• At Heeley Pool boys aged 4 and under may attend our ladies only sessions (usual swim ratios apply).
• At Hillsborough Leisure Centre children under 4's can be accompanied by an adult (over 16) on a 2 to 1 ratio Monday - Friday 9am - 3.00pm or 9am - 10.30am at weekends and school holidays. Families attending with this ratio must exit the pool at the end of this dedicated session.
• At Hillsborough Leisure Centre during School Holidays the 2 to 1 ratio for under 4's is only applicable Monday - Friday between 9am - 10.30am and 3pm - 4.30pm
• At Ponds Forge children under 4's can be accompanied by an adult (over 16) on a two to one ratio in the family area of the leisure pool.

Swimwear Guidelines

• Items of clothing worn in the pool should ideally be designed for use in that particular activity. This means that anything which is deemed unsuitable and does not comply with the criteria below would not be allowed to be worn.
• The clothing should not offend decency. This means that any items of a material which could go see through (for example boxer shorts or Bermuda shorts) would not be permitted.
• The clothing should be made from a suitable material. This means anything which may become heavy when water is absorbed such as cotton should not be worn. Items such as this pose a danger to both the wearer and other users by restricting movement. Denim should also not be worn.
• The clothing should be hygienic. Clothing worn for everyday use should not be worn in the pool, the items should specifically used for swimwear.
• The clothing should be safe. Anything too baggy which may become tangled with limbs causing difficulties while swimming should not be worn.
• The clothing should not pose a risk to the wearer or other users. Any items which do not meet the above recommendations should not be allowed in the water.
• For religions which do not allow the wearer to reveal any of their body there are several items of clothing which have now been designed to be worn specifically by these groups, such as one piece costumes covering most of the body, arms, legs and head.
• For wearers who wish to keep their head covered, an appropriate piece of swimwear should be used. This can be in the form of a swim cap, or other available garment which allows the user to feel comfortable, not compromise any religious beliefs and keep in line with any health & safety concerns. Items of headwear not complying with any of the other points should not be permitted to be worn in the pool.

Booking Terms

• All bookings must be paid for in advance.

• Family swim pods are not included in our junior of fitness membership packages.

• All advanced bookings are non-refundable. Refunds will only be issued where the activity cannot be run e.g. pool closure.

• Bookings can be transferred, where sessions are available within 7 days of the original booking, should the customer ask more than 24 hours in advance.

• Should a customer need to cancel their session due to Covid-19 symptoms or isolating due to being in contact with someone who has tested positive the booking can be transferred past the 7 days at the venue managers discretion.

  
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