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Welcome Back

We've missed seeing you in our venues, and we’ve been busy preparing for your return.

Proudly open to all.

Our phased reopening has started. Concord Sports Centre, EIS Sheffield, Hillsborough Leisure Centre and Springs Leisure Centre are open for gym, fitness classes, swimming, athletics and court hire. iceSheffield is open for patch ice sessions and public skating. Pre-booking is required here.

Learn to sessions across swimming, gymnastics, trampolining and ice-skating have also restarted. 

Our cafes at Hillsborough Leisure Centre and iceSheffield are now open for hot and cold drinks and snacks. 

Further activities and facilities opening in the next few weeks:

  • From Monday 21st September:  Our cafe at Concord Sports Centre will reopen for hot and cold drinks and snacks.
  • From Monday 5th October: Silver Circuits will be returning to our fitness class timetables along with our exercise referral cardiac and pulmonary classes. 

We’ve made some changes to our operations in response to the Covid-19 pandemic. Pre-booking is required for all activities, which you can do here.


What’s happening with my direct debit?

If you have a membership with us, payments will restart from the 15th September. Depending on your normal payment date, your first payment amount may be quite different to your usual payment. Click below to see how your payment has been calculated.

You have 3 options for any membership you have with us:

1) Continue your membership. We will automatically adjust your membership so that you do not lose out due to the enforced closure of venues. All memberships will allow access to any of our venues to allow for our phased reopening. You can see your membership details in the My Account section of our website.

2) Freeze your membership. If you do not wish to return to our venues at the moment, you can freeze your membership free-of-charge for up to 6 months. To freeze your membership call us on 0330 333 0555 between 9.00am - 6.00pm Monday - Friday or 9.00am - 3.15pm Saturday - Sunday. We will contact you nearer the end of your chosen freeze period to understand what you would then like to do. You do not need to cancel your direct debit.

3) Cancel your membership. We are disappointed to see any member leave but we understand that it is an uncertain time for many. If you wish to cancel your membership, please contact our payment partner, DFC on 01908 422 007 between 10am - 5pm Monday - Friday to cancel your membership.

For members based at venues that are not currently reopening, we will not restart any payments unless you wish to use alternative venues. We will contact you to advise of your specific options.

To help receive the right information, please ensure your email address is up to date in your My Account section.

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Health And Safety Guidelines

At this time, community is more important than ever. You can help us and your fellow members stay safe and healthy by following these guidelines.

GUIDELINES
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Booking In Advance

You will need to book online in advance to secure you space. In preperation for reopening we'd recommend checking your account is up to date. If you don't have an account you can also register here.

MY ACCOUNT

Frequently Asked Questions

We understand you may have more questions regarding our venues, memberships and activities. To help, we've pulled together some FAQs that should hopefully answer these.

For any queries that we may not have covered please email us at info@sheffieldcitytrust.org. We are currently experiencing high volumes of enquiries. Please bear with us and we will get back to you as soon as possible.

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What We Do

We were the first leisure trust formed in the UK. Since 1987 we've led the way with an unrivalled mix of sport, leisure and entertainment venues to become Sheffield City Trust

Our not-for-profit status means all our surplus is reinvested in improving our activities and venues to ensure we are here for the communities we serve. We are proud to be part of the fabric of our greater city.

ABOUT US