To request a refund for your booking please complete the form below. One of our team will contact you within 3 working days regarding your request. Please note, we are under no obligation to refund you or exchange your ticket(s) within 48 hours of the booking taking place. However, we may, entirely at our discretion, refund you or exchange your ticket(s) in any of the situation that we consider warrants a full or partial refund or other offer of goodwill from us. For our full booking terms click here.